Advanced user managment, SSO, reporting and audit tools.
Access limited to your own website, mask sensitive fields and more.
Interactive screen sharing
Draw, click, point and scroll with your mouse directly on the user's screen.
See what they see, instantly
No need to download software, install extensions or go to a call url.
Lookup the user you want to co-browse with, click, and see their screen.
Draw to draw their attention
Easily show how to navigate your site by drawing on their screen.
Let the user learn by doing without struggling to explain where to click.
Take control when needed
Use your own mouse on their screen and interact with the page to take the user around the app.
Click and scroll for them as if you were holding their mouse.
Plus much more
One click screen sharing with all your users
Screen share in seconds with any user regardless of browser or operating system. Nothing to install or setup.
Remotely control the browser
Remotely control their browser as if you were sitting next to them, no setup required.
One click browser-to-browser phone calls
Click a button and the user will receive a call directly on their browser. Talk to them without interruptions between page loads for smoother communication.
Integrate with your existing live chat system
No need to train your agents to use a whole new system. Upscope sits next to your existing live chat software and integrates out of the box.
Works with all modern browsers
Upscope works with all modern browsers, and also works with Internet Explorer 11 or above.
Quick lookup code for phone support
Easily identify users with a four-digit code when they call in.
Personal Upscope call link
Add a personal co-browsing link to your calendar invites to jump start your onboarding sessions and demos straight from the calendar.
Business View and interact with the developer console
Debug live by gaining optional full access to your user's browser console. Execute remote commands and view the output without them having to do anything.
Use across multiple domains
Use the same installation code across multiple domains under one account.
Search through online users
Search your users by name, location, IP address with immediate feedback. After you find who you're looking for, click and see their screen.
Works on localhost and behind closed networks
Screen share even on IP-restricted websites with our powerful in-browser proxy solution.
Enterprise Full API access
Create powerful integrations with our easy to use Integration API. Allow users to screen share with each other, hide our branding, and implement your own authentication system.
Simple team join
Allow team members on the same email domain to sign up in under a minute. Alternatively, manually invite users.
Add team members who are not counted as agents
Invite admin team members without having to pay for them.
Business Detailed usage statistics
See who in your team is using Upscope the most down to the minute.
Business Share the screen share session with your team members
Simply copy and paste the url while screen sharing with a team member and they can join in.
Allow your agents to quickly log in using their existing account on your customer support software.
Compliance and security
Mask sensitive information
Rapid and secure login
Secure rapid 2-step email login without risk of password reuse. Enter your email address and get an email with a one-click login link.
Remote log out
Remotely log out your agents at a moment's notice.
Business Role based access control
Set each team member's roles and permissions with precision.
Business Full audit log
Keep track of everything that happens with your account forever. Screen shares, changes in configuration, etc are logged and searchable.
One click data removal
Delete any user's data at a moment's notice from the dashboard.
Enterprise On premise deployment
Deploy your own installation of our data server inside your company network for ultimate peace of mind.
Enterprise White label support
Build co-browsing into your application for seamless user-to-user screen sharing.
Try Upscope free
Upscope is used by hundreds of companies of all sizes to deliver an incredible standard of customer support.
Find out why they love it during a 2 week free trial.