One click to see the screen
Forget access codes, links, downloads. With Upscope, all it takes to see your user's screen is one click.
With our live chat integrations, you'll see a link next to all conversations. Click it, and the user's screen appears. It's like magic.
Guide the user
Showing how to do something is a lot more powerful than explaining it. Easily point, click and scroll for the user as if you were holding their mouse.
Enabling the pointer is as easy as clicking anywhere on the page. Nothing complicated to set up.
Delight your user with simplicity
We built Upscope with ease of use as one of our top priorities. Your users will barely notice it's there.
When you need to screenshare, a simple, optional, pop-up will ask the user for permission.
The interface is simple and straightforward. Your agents will understand how to use Upscope in minutes.
Plus much more
One click screensharing with all your users
Screenshare in seconds with any user regardless of browser or operating system. Nothing to install or setup.
Remotely control the browser
Remotely control their browser as if you were sitting next to them, no setup required.
Integrate with your existing live chat system
No need to train your agents to use a whole new system. Upscope sits next to your existing live chat software and integrates out of the box.
Works with all modern browsers
Upscope works with all modern browsers, and also works with Internet Explorer 11 or above.
Quick lookup code for phone support
Easily identify users with a four-digit code when they call in.
View and interact with the developer console
Debug live by gaining optional full access to your user's browser console. Execute remote commands and view the output without them having to do anything.
Use across multiple domains
Use the same installation code across multiple domains under one account.
Search through online users
Search your users by name, location, IP address with immediate feedback. After you find who you're looking for, click and see their screen.
Works on localhost and behind closed networks
Screenshare even on IP-restricted websites with our powerful in-browser proxy solution.
Enterprise Full API access
Create powerful integrations with our easy to use Integration API. Allow users to screenshare with each other, hide our branding, and implement your own authentication system.
Simple team join
Allow team members on the same email domain to sign up in under a minute. Alternatively, manually invite users.
Add team members who are not counted as agents
Invite admin team members without having to pay for them.
Business Detailed usage statistics
See who in your team is using Upscope the most down to the minute.
Share the screenshare session with your team members
Simply copy and paste the url while screensharing with a team member and they can join in.
Allow your agents to quickly log in using their existing account on your customer support software.
Compliance and security
Mask sensitive information
Rapid and secure login
Secure rapid 2-step email login without risk of password reuse. Enter your email address and get an email with a one-click login link.
Remote log out
Remotely log out your agents at a moment's notice.
Business Role based access control
Set each team member's roles and permissions with precision.
Business Full audit log
Keep track of everything that happens with your account forever. Screenshares, changes in configuration, etc are logged and searchable.
One click data removal
Delete any user's data at a moment's notice from the dashboard.
Enterprise On premise deployment
Deploy your own installation of our data server inside your company network for ultimate peace of mind.
Try Upscope free for 14 days!
Enjoy Upscope for 14 days with all its features and no limits on usage. Your trial will start when you install Upscope on your website.