One click to see the screen
Forget access codes, links, downloads. With Upscope, all it takes to see your user's screen is one click.
With our live chat integrations, you'll see a link next to all conversations. Click it, and the user's screen appears. It's like magic.
Guide your user around the website
Showing how to do something is a lot more powerful than explaining it.
Easily point to things and show your user around by highlighting, or take control by clicking and scrolling for them.
Upscope is so intuitive your agents will need no training and will know how to use it right away.
Seamless browser to browser calls
One click voice calls to their browser make it easy to communicate with your users after they have contacted you via live chat.
Your user will be able to speak to your agent from their browser with nothing to install or download.
Already speaking on the phone? Use a support code printed on the page to quickly find the user in Upscope to add screen sharing to the call.
Plus much more
One click screensharing with all your users
Screenshare in seconds with any user regardless of browser or operating system. Nothing to install or setup.
Remotely control the browser
Remotely control their browser as if you were sitting next to them, no setup required.
One click browser-to-browser phone calls
Click a button and the user will receive a call directly on their browser. Talk to them without interruptions between page loads for smoother communication.
Integrate with your existing live chat system
No need to train your agents to use a whole new system. Upscope sits next to your existing live chat software and integrates out of the box.
Works with all modern browsers
Upscope works with all modern browsers, and also works with Internet Explorer 11 or above.
Quick lookup code for phone support
Easily identify users with a four-digit code when they call in.
View and interact with the developer console
Debug live by gaining optional full access to your user's browser console. Execute remote commands and view the output without them having to do anything.
Use across multiple domains
Use the same installation code across multiple domains under one account.
Search through online users
Search your users by name, location, IP address with immediate feedback. After you find who you're looking for, click and see their screen.
Works on localhost and behind closed networks
Screenshare even on IP-restricted websites with our powerful in-browser proxy solution.
Enterprise Full API access
Create powerful integrations with our easy to use Integration API. Allow users to screenshare with each other, hide our branding, and implement your own authentication system.
Simple team join
Allow team members on the same email domain to sign up in under a minute. Alternatively, manually invite users.
Add team members who are not counted as agents
Invite admin team members without having to pay for them.
Business Detailed usage statistics
See who in your team is using Upscope the most down to the minute.
Share the screenshare session with your team members
Simply copy and paste the url while screensharing with a team member and they can join in.
Allow your agents to quickly log in using their existing account on your customer support software.
Compliance and security
Mask sensitive information
Rapid and secure login
Secure rapid 2-step email login without risk of password reuse. Enter your email address and get an email with a one-click login link.
Remote log out
Remotely log out your agents at a moment's notice.
Business Role based access control
Set each team member's roles and permissions with precision.
Business Full audit log
Keep track of everything that happens with your account forever. Screenshares, changes in configuration, etc are logged and searchable.
One click data removal
Delete any user's data at a moment's notice from the dashboard.
Enterprise On premise deployment
Deploy your own installation of our data server inside your company network for ultimate peace of mind.
Enterprise White label support
Build co-browsing into your application for seamless user-to-user screensharing.
Try Upscope free for 14 days!
Enjoy Upscope for 14 days with all its features and no limits on usage. No credit card required.