Upscope
The no-download effortless screensharing built into your website.
Painlessly onboard and support your toughest, most confused, non-tech customers.
One click from live chat or phone
While chatting, click once and see their screen. No setup needed.
No downloads required
Nothing to download or install for the customer or the agent.
Co-browse together
Remotely guide your customers as if you were sitting next to them.
Explain your pricing and features as if you were sitting next to them.
Keep your leads engaged during phone calls by adding a visual element.
Walk them through your website and point out features, pricing and benefits while talking as if you were there.
With Upscope, screensharing is built into your website and instantly available for all your sales reps with nothing to setup.
Sit next to your customers and show them your product.
Highlight where to click, and if they don't understand then click for them.
Whether on a phone call or from live chat, click one link to see their screen in seconds. From there, navigate your website with them.
Provide them with an immersive and effortless learning experience.
Never ask “Do you see any errors?” again.
Give your agents sight. With one click from a phone conversation or live chat, you can see their browser and pinpoint the problem without asking them questions.
From there, surprise them by showing them the solution with an engaging visual experience.
Reduce support resolution time, get more positive feedback and reduce frustration for both your agent and customer.
Cobrowsing
vs Screen sharing
Upscope's co-browsing is set purely within your browser, meaning that it is safer for you and your customers. With nothing to download, it gives your customers an effortless experience.
| Upscope | Others | |
|---|---|---|
| No downloads required | Yes | No |
| Highlight the user's screen | Yes | No |
| Control the browser for the user | Yes | No |
| Securely limited to the browser | Yes | No |
| See the entire screen | No | Yes |
| Doesn't slow down bandwith | Yes | No |
Installs in 5 minutes…
We believe in simple installations and beautiful integrations. To install Upscope, simply copy and paste our code on the pages you want to view.
…and plays well with others
Upscope simply integrates with the most popular live chat services so you can view the user’s screen in one click during a conversation.