See their screen in one click
From live chat or while talking on the phone, see their screen instantly.
Scroll and click together
Remotely guide and talk with your customers as if you were sitting next to them.
No downloads required
Nothing to download or install for the customer or the agent.
See what they see, instantly
No need to download software, install extensions or go to a call url.
Lookup the user you want to co-browse with, click, and see their screen.
Draw to draw their attention
Easily show how to navigate your site by drawing on their screen.
Let the user learn by doing without struggling to explain where to click.
Take control when needed
Use your own mouse on their screen and interact with the page to take the user around the app.
Click and scroll for them as if you were holding their mouse.
Advanced user managment, SAML2.0 SSO, granular access control, advanced reporting and audit log.
Access limited to your own website, mask sensitive fields or portions of the page and more.
|No downloads required||Yes||No|
|Highlight the user's screen||Yes||No|
|Control the browser for the user||Yes||No|
|User never has to leave your site||Yes||No|
|See the entire screen||No||Yes|
|Securely limited to the browser||Yes||No|
Not your regular screen sharing software
Upscope is different from screen sharing you are used to because it's built into your website and does not require any sort of installation for your users or your agents.
Try Upscope free
Upscope is used by hundreds of companies of all sizes to deliver an incredible standard of customer support.
Find out why they love it during a 2 week free trial.