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Give your agents superpowers

Upscope improves your customer support by letting your agents see your customer's screens without installs.

About Upscope

We started developing Upscope in November 2015 at the smallest WeWork in the world, right in the heart of Soho, London. We released our beta in January 2016 and launched in April 2017.

Since launching, we have integrated with many live chat and call center companies. Our goal is to revolutionise the way screen-sharing and customer service work together, providing an end-to-end solution for customer support teams globally.

What we believe in


Our lives are complicated enough, so why make them even more so? We want to make customer support simpler and more efficient, this means no training needed and a clean interface.


Our customers and their users need to be sure that their data is safe. Security was our topmost priority when developing our software, and drives all our architectural decisions. Learn more about our security here.

World-class support

What good would we be if we didn't give out-of-this-world customer service ourselves? We're here for you during business hours, just click on the little chat bubble in the corner of the screen and we'll answer within minutes!

Our Team


Joe d'Elia


At Upscope, Joe deals with anything tech! He created and designed the Upscope system and is constantly adding new features to improve and update the app.

Originally from Italy, Joe has lived in San Francisco, New York, and now London. In his spare time, he likes going to the gym, rock climbing and making good use of his pilot’s licence.


Pardeep Kullar


Pardeep manages customer support and growth. In the past, he has founded various start-ups and worked in both engineering and health.

He is interested in educational games, table tennis and eating katsu curry in every city on the planet.


Minh Saggers

Account Manager

Upscope’s Account Manager, Minh, works within business development and sales, making sure our existing clients are happy with our services and product. She is in charge of giving demos and creates our videos.

Minh earned a Bachelor’s degree in Fine Art at the University of Reading, and enjoys cooking, painting, playing video games, and running.


Natasha Hoke

Marketing Manager

At Upscope, Natasha is in charge of all things marketing. After graduating with a Bachelor’s degree in Design at Istituto Marangoni Paris, she worked in marketing for fashion and tech companies based in and around Europe.

In her spare time, Natasha enjoys cooking, wine tasting, avoiding the gym and traveling.

Where we are

Our team works out of Soho in Central London. Come visit for free beer or cider on our rooftop!

Want to get in touch? Send us a message!