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Give your agents superpowers

Upscope improves your customer support by letting your agents see your customer's screens without installs.

About Upscope

In the heart of London, in the smallest WeWork office on the world, is where we first started to develop our beta version of Upscope. Released in January 2016, fully launched in April 2017, we have over time integrated with a number of live chat and call centre companies.

Our goal is to revolutionise the interaction between customer and agent by providing a way to effortlessly collaborate.

What we believe in


Smooth processes and clean interfaces - don’t overcomplicate, minimize everything, and keep it simple.


With numerous levels of security, from encryption to permission structures, we’re tenacious about data protection.

World-class support

We are support software, that means giving the best support ourselves, talk to us through the chat bubble in the corner!

Our Team


Joe d'Elia


Coding veteran, Joe, is the architect and builder of the Upscope software. He makes sure it runs smoothly and is creator of its current and future features.

With years of coding experience under is belt, Joe can take an idea and give it life. Previously freelancing for all kinds of businesses, building a variety of softwares, Joe later formed companies of his own, and is now involved in three tech start-ups.


Pardeep Kullar


Pardeep keeps things moving, overlooking growth and is the idea machine of the company. A man of many hats, he works across marketing, sales and business development, but secretly just wants to go back to coding.

Years of experience within the engineering and health industry stemmed from a MSc Information Systems from LSE, Pardeep pools multiple talents into his role at the company.


Minh Saggers

Account Manager

With a devotion for helping people, Minh unifies creativity and compassion, applying her strengths to crafting the customer journey.

A background in art, she graduated from University of Reading with a BA Fine Art, but also has experience within customer service, bringing about her enthusiasm for customer success.

Where we are

Our team works out of Soho in Central London. Come visit for free beer or cider on our rooftop!

Upscope Limited
2 Sheraton Street, W1F 8BH, London,
United Kingdom
Want to get in touch? Send us a message!