One click from LiveChat
On LiveChat, click once and see their screen. No setup needed.
No downloads required
Nothing to download or install for the customer or the agent.
Remotely guide your customers as if you were sitting next to them.
Explain your pricing and features as if you were sitting next to them.
Keep your leads engaged during LiveChat conversations by adding a visual element.
Walk them through your website and point out features, pricing and benefits while talking as if you were there.
With Upscope, screensharing is built into your website and instantly available for all your sales reps with nothing to setup.
Sit next to your customers and show them your product.
Highlight where to click, and if they don't understand then click for them.
One click from LiveChat and see their screen in seconds. From there, navigate your website with them.
Provide them with an immersive and effortless learning experience.
Never ask “Do you see any errors?” again.
Give your agents sight. With one click from LiveChat, you can see their browser and pinpoint the problem without asking them questions.
From there, surprise them by showing them the solution with an engaging visual experience.
Reduce support resolution time, get more positive feedback and reduce frustration for both your agent and customer.
vs Screen sharing
Upscope’s co-browsing is set purely within your browser, meaning that it is safer for you and your customers. With nothing to download, it gives your customers an effortless experience.
|No downloads required||Yes||No|
|Highlight the user's screen||Yes||No|
|Control the browser for the user||Yes||No|
|Securely limited to the browser||Yes||No|
|See the entire screen||No||Yes|
|One click from LiveChat||Yes||No|
Try Upscope free for 14 days!
Enjoy Upscope for 14 days with all its features and no limits on usage. No credit card required.