1. No downloads required
Nothing to download or install for the customer or the agent.
2. Never leave the page
The user stays on the page they are already on, you go to them.
3. Scroll, click and type together
Remotely guide and talk with your customers as if you were sitting next to them.
|Upscope||Most Co-browsing solutions||Regular Screen Sharing solutions|
|No downloads required||Yes||Yes||No|
|Highlight the user's screen||Yes||Depends||No|
|Control the browser for the user||Yes||Yes||No|
|Seamless VoIP audio calls||Yes||Yes||Yes|
|One click screen sharing from most live chat sytems||Yes||Some||No|
|User never has to leave your site||Yes||Depends||No|
|See the entire screen||No||No||Yes|
|Securely limited to the browser||Yes||Yes||No|
|Works on password-protected staging environments||Yes||No||Yes|
|Works on localhost, router configuration pages, etc.||Yes||No||Yes|
|Advanced API and White label options||Yes||No||No|
|Advanced user management and access control||Yes||Some||Some|
|Audit logs and session recordings||Yes||Some||Some|
|ISO certified, HIPAA and GDPR compliant||Yes||No||Some|
|On-premise deployment available||Yes||Some||No|
|Proprietary encoding system for low bandwith impact||Yes||No||No|
|Pixel perfect screen quality||Yes||Yes||No|
|Mask sensitive form fields||Yes||Some||No|
|Mask entire portions of the page||Yes||No||No|
|Support for latest web technologies||Yes||Some||Yes|
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