In one click, take a look at your user's screen and understand the real problem right away. Loved by a growing number of customer support and success teams worldwide.
Say goodbye to installs!
Point, scroll & click for them.
Click anywhere on their screen to highlight an area, and then scroll and click to guide them through your app.
Understand the problem in seconds.
View the screen without your user even knowing to rapidly discover the real problem. If you prefer, you can also ask for their permission like this.
Automatic live chat integration.
We integrate with chat systems so you can go straight from chatting live to seeing the screen in one click. Our automatic integration enables Upscope for all your agents without you having to configure anything.
No live chat? Talking over the phone?
See the person's screen by entering their unique code.
“Screen sharing is a critical tool in Sungage’s quest to provide remarkable customer service. We were able to install and configure Upscope in just a few minutes. It is fully integrated with our existing Olark and our support team and customers were using it happily on day one, with zero training. Speaking of remarkable service, the folks at Upscope have answered our questions and even fixed bugs in minutes, not hours or days. We love it!”
Enjoy Upscope for 14 days with all its features and no limits on usage.
Your trial will start when you install Upscope on your website.