Upscope

Click to see your user's screen and guide them.

Never ask "What do you see on your screen?" again. View their screen in seconds with no installs needed.

Why Upscope?

In one click, guide your customers through unfamiliar interfaces by seeing their screen and moving their mouse as if you were standing next to them. Loved by a growing number of customer support and success teams worldwide.

No installs required.

All you have to do to enable Upscope is add two lines of javascript to your website or web app. The user and the agent will never have to install anything. It just works.

Point, scroll & click for them.

Don’t spend time telling your users how to do things, just show them.

Click anywhere on their screen to enable a pointer, and then scroll and click to guide them through your app.

Automatic live chat integration.

See your user’s screen straight from a live chat conversation.

Our automatic integration enables Upscope for all your agents without you having to configure anything.

No live chat? Talking over the phone?

See the person's screen by entering their unique code.

“Screen sharing is a critical tool in Sungage’s quest to provide remarkable customer service. We were able to install and configure Upscope in just a few minutes. It is fully integrated with our existing Olark and our support team and customers were using it happily on day one, with zero training. Speaking of remarkable service, the folks at Upscope have answered our questions and even fixed bugs in minutes, not hours or days. We love it!”

— Mike Giles, CTO at Sungage Financial