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Upscope

Click to see your user's screen and guide them.

Never ask "What do you see on your screen?" again.

Why Upscope?

In one click, guide your customers through unfamiliar interfaces by seeing their screen and moving their mouse as if you were standing next to them. Loved by a growing number of customer support and success teams worldwide.

No installs required.

Add two lines of javascript, and the user and agent will never have to install anything. It just works.

Point, scroll & click for them.

Click anywhere on their screen to highlight an area, and then scroll and click to guide them through your app.

Automatic live chat integration.

We integrate with chat system so you can go straight from typing to clicking. Our automatic integration enables Upscope for all your agents without you having to configure anything.

(Don't see your live chat system? We can add it)

No live chat? Talking over the phone?

See the person's screen by entering their unique code.

“Screen sharing is a critical tool in Sungage’s quest to provide remarkable customer service. We were able to install and configure Upscope in just a few minutes. It is fully integrated with our existing Olark and our support team and customers were using it happily on day one, with zero training. Speaking of remarkable service, the folks at Upscope have answered our questions and even fixed bugs in minutes, not hours or days. We love it!”

— Mike Giles, CTO at Sungage Financial

Book your Upscope demo

See how Upscope works during a personalized 10 minute demo.
Our team will be in touch soon to find a time for the demo!

Learn about Upscope
See a personal 10 minute demo
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